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We really appreciate your feedback. Many thanks for assisting us enhance Alexa and Hive!

Support and help

Have actually a concern? See some faqs right here, or check out our community

This might be since you are attempting to utilize the smart home Hive skill, and Alexa does not recognize the product title.

Try‘Alexa that is asking my devices’. Alexa will appear for the unit name automatically when one hour, therefore when you have changed the title of the device make every effort to ask Alexa to realize it once more!

If you use our custom Hive skill you might struggle when your unit name is not one in our substantial list.

There are about 12,000 unit names that Alexa will recognize. If Alexa is struggling to control yours it can be that it’sn’t into the database yet. We update this list for a daily basis, but to truly save time we would suggest renaming your unit to a single for the 12,000 names Alexa can recognize. You should check this by clicking here (don’t worry, it is possible to search the database. You should not see the 12,000 names.)

To improve your unit title

Login to Hive, go to ‘Manage products’ and then click regarding the unit you need to modify. When you look at the Hive app, faucet in the pencil symbol to modify the title. On desktop, click ‘Manage’ to your right of this unit. The next display screen you see could have a package you can easily modify because of the device title in. On both the application and desktop you will see a verification message if the noticeable modification has effectively conserved.

Hive is about providing you control, therefore Alexa will usually ask you want to control unless you have told Alexa exactly which zone, light or plug.

If you should be unsure whatever they’re called, check out your app that is hive or online. Go right to the ‘Manage devices’ screen to see a summary of all of your unit names.

You can control Active that is hive Light bulbs, and Hive Active Plug smart plugs with Alexa.

When it comes to home that is smart right right here’s a handy range of commands you can make use of with Alexa and Hive to regulate your property:

Hive Active Heating

( with the title of your thermostat discovered during unit development. The below examples the thermoregulator is termed ‘heating’)

Alexa, set my heating to 20 degrees Alexa, raise the heating Alexa, reduce steadily the heating Alexa, what’s my inside temperature? Alexa, what’s the unit title set to?

Hive Active Light

Alexa, switch on my light Alexa, turn my light Alexa off, brighten my light Alexa, dim my light Alexa, change my light, blue / pink / purple / orange / green / red / yellow Alexa, modification my light white Alexa, set the unit title cooler

Hive Active Plug

Alexa, turn my plug on Alexa, turn my plug down

Top Suggestion – Create an Alexa team, such as for instance room or Downstairs, and include the device(s) or sensor(s) into the team. Extra information is present

For the customized Hive skill here’s a handy selection of that which you can state;

Hive Active Heating

Set the heat of one’s heating (We presently only help whole quantity level demands)

Alexa, tell Hive to show the heating on Alexa, tell Hive to make the heating on to 20 levels Alexa, tell Hive to show the heating off Alexa, tell Hive to improve my heating (Currently boosts to a standard 22 levels for one hour)

Hive Hot Water Features

Alexa, tell Hive to enhance my heated water (Presently defaults to at least one hour)

Hive Active Light

Alexa, tell Hive to change my landing light on Alexa, tell Hive to show my family area lamp off

Hive Active Plug

Alexa, tell Hive to show my kettle on Alexa, tell Hive to make my TV down

Chatting to Alexa is straightforward. When you need her to regulate your Hive products, start with saying “Alexa, tell Hive” or “Alexa, ask Hive to. ”. (exactly like asking your buddy to assist you out.)

We are learning exactly just just how people talk to Alexa, therefore please be nice together with your feedback. Got an indication? Inform us right here.

Be in touch with Amazon consumer solutions. They will be thrilled to assist .